We at BAGSATFOAL.COM work hard to provide our customers with leather goods of impeccable quality and amazing prices. If you did not like the colour or design simply return/exchange the product within 15 days of delivery.

To return/exchange a product, use our easy online returns process by logging in to your BAGSATFOAL.COM account. You can also email us at info@bagsatfoal.com.

Need to return – Few points to remember:

  • Returns/exchange request need to be within 15 days of the delivery of product.
  • Please fill the returns form for easy processing of refunds.
  • All returned items must be unused and returned with original packaging and tags in place. Items without
    tags will not be accepted.
  • Shipping Charges shall be non-refundable.
  • In case you receive a damaged/defective, the company should be notified within 24 hours of receipt.
    We might request you to share snap shot at info@bagsatfoal.com.
  • In you choose to self-ship the products, they should be dispatched within 48 hours after the return
    request is raised.
  • Any returned item received by us that does not meet the above mentioned conditions will not be
    accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this
    case.
  • Please make sure that the returned items are packed securely to prevent any loss or damage during
    transit. For all self-shipped returns, please use a reliable courier service.
  • In case of orders where reverse pick-up may not apply, customers can self-ship the items to
    BAGSATFOAL.COM.
    Non-returnable categories- Our Bespoke bags come under the "No Return/Exchange" unless there is an
    inherent damage/quality issue at the time of delivery due to a miss from our quality team.

 

  • How do you return?
    Reverse pick up from your shipping address: Our reverse pick-up facility is currently available only in
    select locations, which fall under the service network of our courier partners.
  • Self-ship: In case your pin code is not serviced by our courier partner, you will have to self-ship the product(s) back to us, to reach our Returns Department.

Shipping Address for self-ship product/s:-

Devidayal Compound, Magazine Street,
Next to Britannia, Opp. Woodware,
Reay Road, Darukhana, Mumbai 400 010, India.

Return Form is an easy-to- fill form that allows you to return the received shipment to BAGSATFOAL.COM. The Return Form is included in the shipment parcel along with your order.

Mention the order details & complete shipping address on the packet
Refund options for you- The customer can choose to get their refund in the following ways:

 Cash refund via bank transfer into their account for all COD orders
 Money back to the paid account/ credit card for all online orders.

 A Coupon Code of the refund value in your BAGSATFOAL.COM account, which can be redeemed against any purchase. You may check the issued Coupon Code under the ‘Coupons’ section, by clicking on ‘My
Account’ at BAGSATFOAL.COM.